The Best Remote Control App For Mac

  1. Remote Control For Mac App
  2. The Best Remote Control App For Macbook Pro
  3. Best Remote Control App For Samsung Tv

Zoho Assist's remote desktop for mac helps you provide top-notch IT support to your customers. Remotely access Mac desktops and back-end servers through on-demand and unattended remote sessions.

Best Mac remote access apps. A Remote Control tab shows computers in your account set, and you can select one and use it in a variety of ways, including for presentations and video calls.

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Why do you need a Mac remote access software?

The number of issues that pop-up in Mac computers are considerably less because of their inclusive software packages and invulnerable security system. Nevertheless, if issues do arise, subsequent troubleshooting is challenging because of the rarity of occurrence. Zoho Assist, Mac remote desktop software allows you to connect to technical support experts all around the world to fix issues.

How to access and control remote mac desktops?

One of the best-known taglines of Mac OS is 'It just works,' this tagline is true in most cases and the primary reason for users to root for Mac OS. However, if something were to go wrong on a Mac desktop, users would have no clue and are in desperate need of help. The troubleshooting process can be stalled at important points because of installation and compatibility issues. Zoho Assist's mac remote app software is an obvious choice to bypass these compatibility issues because the cloud-based technology that it runs on leaves you with no installation hassles. If you are a remote technician, all you need to have is a browser to start working on a macOS remote desktop. Click here for a step by step guide to access and troubleshoot a mac remote desktop.

Features that help technicians to access and troubleshoot a Mac remote desktop

To take a remote technician's help to solve issues on a Mac desktop is a time-saving idea! But, remote technicians have many problems to contend with on a daily basis and have to accelerate troubleshooting to resolve more issues. Here are some of the features that Zoho Assist's Mac remote access software offers technicians to increase their efficiency.

  • Reboot and reconnect

    Restart a remote computer to fix a frozen or unresponsive screen without losing control.

  • Instant chat

    Exchange messages with your customers during a session to communicate smoothly then and there

  • Multi-monitor navigation

    Switch between monitors of a mac remote desktop with ease.

  • Invite technicians

    Ask colleagues with different skills to help you during remote support sessions

  • Swap Screen

    During a remote session, technicians can broadcast their screen to the customer by reversing the shared screen.

Support and remotely access Mac desktops from other computer environments

Technicians have their preferences when it comes to the operating system they want to troubleshoot from. If a Mac remote app software is uni-dimensional in working, forcing the technician to troubleshoot from a particular computing environment, it will reduce the efficiency of the technician and thereby increase the time taken for issue resolution. Zoho Assist is a multi-platform remote desktop software that allows your technicians to troubleshoot a Mac remote desktop from Windows, Mac OS, Linux, Android, and iOS devices, so they can stick to the system that works best for them. Technicians who choose to troubleshoot from Windows can use the native application instead of the browser to establish a faster connection.

Safe and secure access to a remote mac desktop

Your customers may understandably feel vulnerable letting a technician access their Mac desktop over a remote connection, so building trust with the customer is the foremost step in remote troubleshooting.

Security and data protection should be the top priority while choosing a Mac remote desktop software. With SSL encryption and 256-bit AES encryption, inactive session timeout, data anonymization, consent-based access, and other data protection options, Zoho Assist's remote desktop app for mac gives customers good reasons to trust your service by ensuring safe and secure connections to Mac desktops.

Customize your Mac remote desktop software.

Remote Control For Mac App

Big corporations are often hesitant to support their clients from an app with another company's brand. Zoho Assist offers you rebranding options so you can use your company's name, logo, favicon, and a customized portal URL. You can also customize the emails sent to customers and configure the sender's email address, along with reply-to and CC email addresses. This way, your customers know who they're talking to every step of the way. Learn more.

Ensure faster issue resolution on Mac desktops with our technician and customer apps.

If you are a support technician who isn't keen on working from a browser, Zoho Assist, Mac remote desktop tool gives you an option to run support sessions from the application. Technicians can download our application and start using Zoho Assist right from there to remotely access and control Mac desktops. Your customers on a remote Mac desktop can also download our customer app to join sessions faster.

'It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!'

William GoveiaIndiana Limestone, Ind.

The Best Remote Control App For Macbook Pro

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Try Zoho Assist, a remote desktop software for mac, at no cost.

If you're still not convinced about the real-time working capabilities of Zoho Assist, you can give it a shot by trying out our 15-day free trial. During the trial period, you can work with all the features with an unlimited number of technicians and unattended computers.

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Remote access to Mac, anywhere
Get Screens and work across multiple remote Macs.

While many countries are on a lockdown due to COVID-19, remote work is becoming a lifestyle. Remotely accessing a Mac is designed to be easy. Apple has spent a lot of time ensuring anyone can log in to their Macs — both desktop and laptop — from any other Mac device, anywhere. And, besides, there are a variety of third-party apps ready to help with that too.

Still, remotely managing their Mac sounds overly complicated to a lot of people. From how you connect to sharing files or screens to using your Apple device as a remote mouse, we want to demystify the process in the easy-to-follow guide below.

Best Remote Access Apps for Mac

There are times when you want to access your Mac remotely, and there are many different solutions to remote access your Mac. Best utilities in one pack, give it a go!

How to access your Mac from another location

There're two ways: you can allow remote login to your Mac from another computer, or allow others to access your computer using Remote Desktop (it's available from the App Store).

Allow remote login to your Mac from another computer

For devices using the same macOS, you can allow remote Mac login using a Secure Shell (SSH). This enables Mac remote desktop access using a Secure File Transfer Protocol (SFTP).

To set up Remote Login:

  • Go to System Preferences > Sharing
  • Select Remote Login.
  • Choose which users you want to have remote access or the ability to control your Mac.

You can either select All Users, which means any other device on your network, or any Mac you own, can access and connect, or click the plus sign to pick the exact users.

When you want to remotely log in to your Mac from another device, you need to know your username (the name that appears when you login) and your computer's IP address. Write them down and keep them safe, as allowing access to your Mac does make it potentially less secure, especially over cellular or public Wi-Fi networks.

Accessing, controlling, or viewing information on your Mac can be done with a built-in Terminal or any other SSH app using your username and IP address.

Allow others to access your computer using Apple Remote Desktop

The Best Remote Control App For Mac

With macOS remote Mac access and control is even easier. To set up it:

  • Go to Menu > System Preferences > Sharing
  • Select Remote Management - it should appear as a checkbox.
  • Now you can select who has remote desktop access. Either select, All Users, which means any other device on your network, or Mac you own, can access and connect, or click the Add button(+), which gives you the ability to select who can have remote access and/or control.

If you are using a VPN or VNC viewer and want to access your Mac remotely, you will need to setup a password first. It is also possible to use iOS devices, such as an iPhone and iPad, through Apple Remote Desktop, available from the App Store.

How to stay on the same page with Screens

Collaboration has become of utmost importance to today's workplaces. And with more and more people working remotely, being on the same screen (ahem, page) is a must.

Screens allows you to work remotely with any computer regardless of your location. Whether you are on a business trip or traveling, stay confident knowing you can access any file on your home computer at any time.

This robust screen sharing tool for Mac supports:

  • Multiple displays
  • Drag-and-drop file sharing
  • Hiding your remote screen while accessing it
  • Accessing other computers (e.g. colleague's) as a guest
  • Alternative shortcuts (useful when connecting Mac to PC)
  • Custom actions in case of disconnection

To start using Screens, get the app from Setapp and configure the following:

  1. Remote login and remote management (as per the guide above)
  2. Install Screens Connect helper app and create a Screens ID on every machine you'd like to connect to in the future
  3. Use your Screens ID in the Screens app and it will automatically determine which of your computers are available for connection

Remote desktop client for Mac

Control any computer remotely – a perfect way to access your Mac from anywhere without limitations.

Share files between devices

Today we have plenty of ways to send and share files. But ask someone to send something, and you are likely to get it through email. Due to the ubiquitousness of email, it's still the default method for file sharing, despite its obvious flaws and constraints.

The Best Remote Control App For Mac

Fortunately, there are much better ways:

Native macOS File Sharing

Few people know that their Mac has native file sharing functionality built in. To use this feature, activate it in the Sharing pane of System Preferences by checking File Sharing. If you only want to share specific folders, add them to the Shared Folders list. If you only want specific users to access the folder, add them to its Users list. Otherwise, everyone will be able to access it.

AirDrop

Although not the most reliable solution, AirDrop works fine for occasional sharing a file between Apple devices. In the Finder, choose Go and then AirDrop on both the sending and receiving Mac. As soon as you see the receiver's user icon, drag the desired file onto it to send.

Read more about how to use AirDrop

Dropshare

If you don't want to send files Mac-to-Mac directly but rather through a cloud storage, there is no easier way than Dropshare. The app works with numerous cloud providers, from Dropbox to Google Drive, and saves your files for sharing by simply dragging them onto its menu bar icon.

File Transfer Protocol (FTP)

The most technical but also the most robust way to share files from your mac is to use FTP, which you could do either through Terminal or an FTP Client, the latter being much more user friendly.

There are a few popular FTP clients one could choose from. The robust file managing app ForkLift covers most of the FTP functionality but takes it to the next level and could be a viable replacement for the Finder altogether with its quick search, instant previews, and file comparison.

DCommander is another full-featured file transfer app for Mac that combines speed and reliability, able to handle thousands of files, schedule backups, and even automate transfers.

At last, when it comes to sharing the same files on different devices, an app like ChronoSync Express becomes invaluable.

ChronoSync Express is powerful tool for sharing and transferring files from Mac to Mac, or any another Apple device. With a feature called Synchronizer Document, you can select which files need to be automatically synchronized and shared between devices, just like that:

  1. Create a new synchronizer document for each folder synchronization you'd like to perform
  2. Name the synchronization
  3. Change the Operation to Synchronize Bidirectional
  4. Select folders to sync on the left and right
  5. Test with a Trial Sync

Do you need to use a VPN (Virtual Private Network)?

Whether you are working on your Mac directly, logging into your Mac remotely, or sharing access with someone else, security should be on top of your mind.

As a rule of thumb, you should always use a VPN when connected to a public Wi-Fi network, as someone could log in and see the information you send just as easily as you do.

And with remote access — even in the View Only mode — someone can see every file and document on your Mac, except those that are password protected. Unfortunately, if you leave passwords in a visible document, you expose yourself to immense risks.

A secure VPN client for Mac like Shimo is well worth using to stop unwanted eyes from lurking around, especially if you are sharing sensitive files, financial records or customer data.

The Best Remote Control App For Mac

However, for extra peace of mind and security, consider firing up your VPN automatically on all networks you are not 100% sure about to keep your emails, bank accounts and personal documents safe.

To share your Mac with someone else, download a remote Virtual Network Computing (VNC) app like Jump Desktop. With full remote access and Mac remote control, the other person — or yourself connecting to another Mac — can have the same level of control as the person using that device. Except for Admin level access, since it's password protected.

Starting with Jump Desktop is easy: either yourself (gaining access) or the person you are giving a remote view or control access to your Mac, needs to add details of the device and the password.

Secure your access with VPN

Get a VPN client for Mac to avoid privacy infringement while connecting remotely. It's secure and free to try.

Once permission is granted at the other end, remote Mac screen sharing or control (whereby you can use the iOS device as a remote mouse) becomes possible.

How to use your iOS device as a remote mouse

If your remote work starts on a patio hammock somewhere in east Asia, you should note that Apple iOS devices, such as an iPhone or iPad, can be used to control a Mac remotely, much like a mouse can control a desktop or laptop. Apps that make this possible work on VNC.

Remote Mouse is the easiest, most effective way to turn your iOS device into a wireless remote control for your Mac.

Although remote access through a local network would be most effective, since the closer you are to the device the quicker the connection, it's also possible from anywhere in the world, providing the network is secure and fast enough.

Setting up and granting access to the iOS device is the same process as when someone wants to access using a Mac. Except you need to give them a password. And make sure it is different from your primary Mac or iOS (App Store) one.

So working together or checking on your devices can be done from anywhere in the world and there are lots of ways to do that, from sharing screens and files to having complete access to a system set up far away. Setapp equips you with all the apps needed to remotely access any device you need and elevate your work to the global level.

Best Remote Control App For Samsung Tv

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