Mac Citrix Workspace App

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The Citrix Workspace app must be installed on your Mac to use SMC Virtual Apps.

Citrix Workspace app for Mac combines ease of deployment and use, and offers quick, secure access to hosted applications and desktops. Deprecation The announcements in this article are intended to give you advanced notice of platforms, Citrix products, and features that are being phased out so that you can make timely business decisions.

Citrix
  1. Go to: Citrix Workspace App
  2. Click Workspace app for Mac.
  3. Click Download Citrix Workspace app for Mac.
    A file called CitrixWorkspaceApp.dmg will download to your computer.
  4. Open CitrixWorkspaceApp.dmg & follow the prompts to install it.
  5. When prompted, checkAdd Account, then click Continue
  6. On the following screen, enter citrix.smc.edu then click Add
  7. When prompted, log in with your SMC network username and password
    1. For Username, use the smc prefix: smclastname_firstname_middle-initial
    2. For example: smcsmith_john_k
  8. After login, Click on Desktops tab on top and click on one of the Desktop to access. See sample image below:

Note: Your available desktop is based on your course enrollment. So options below may look different.

Applicable Products

  • Citrix Workspace App
  • Citrix Receiver

Symptoms or Error

Executing ALT+TAB keys, toggles opened applications on endpoint machine instead of Citrix Desktop session.

Solution

In general, switching between applications/windows within a Citrix Desktop Session will work without a need to alter any settings on an endpoint with the newer releases of Citrix Workspace App.
Please review the below sections for additional information:

  1. With the latest releases of Workspace App for Windows, no changes on the endpoint are required. Hitting 'Alt+Tab' on the endpoint within a windowed Citrix Desktop session.
  2. If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:

Citrix Workspace For A Mac

On the client machine set the following registry key:
Per-Machine setting:
Key: HKEY_LOCAL_MACHINESOFTWARECitrixICA ClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
Key : HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeCitrixICA ClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
Key: HKEY_CURRENT_USERSOFTWARECitrixICAClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote

**Note: You have to exit Citrix Workspace App / Citrix Receiver and launch it again for this change to take effect.
On macOS there are no required settings that need to be changed to allow this behavior. Hit the following keys on a Mac to switch between applications/windows within a Citrix Desktop Session:
  1. Hit the following keys: 'Command + Tab'.

On Linux there are no required settings that need to be changed to allow this behavior.
If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:

  1. Open terminal and navigate to the following location:
    • /etc/icaclient/config/All_Regions.ini
  2. Edit the .ini file with your preferred editor
    • ex. nano All_Regions.ini
  3. Find the following line within the file and update it to 'Remote' after the equal sign:
    • TransparentKeyPassthrough =Remote
  4. Exit Citrix Workspace App or Citrix Receiver and launch it again
On ChromeOS there are two ways of switching between applications/windows within a Citrix Desktop Session, see below:

Citrix Workspace Mac Version

  1. Go into full screen mode on your Citrix Desktop Session:
    • Proceed to switch between applications/windows using 'Alt+Tab'
  2. Within a windowed session try the following key combination to:
    • Proceed to switch between applications/windows using 'Alt+PageUp'

Citrix Workspace Download For Mac Yosemite

Problem Cause

Hotkey combination not configured to passthrough from the client workstation to the active Citrix session window.

Mac Citrix Workspace App

Citrix

Mac Uninstall Citrix Workspace App

Additional Resources

Understanding Keyboard Input To Virtual Desktops
By default, when you use a virtual desktop all key presses are directed to it (not the local computer) with the following exceptions:

  • Windows logo key+L is directed to the local computer.
  • CTRL+ALT+DELETE is directed to the local computer except in some cases if you use the Citrix Desktop Lock.
  • Key presses that activate StickyKeys, FilterKeys, and ToggleKeys (Microsoft accessibility features) are normally directed to the local computer.
  • As an accessibility feature of the Desktop Viewer, pressing CTRL+ALT+BREAK displays the Desktop Viewer toolbar buttons in a pop-up window.
  • Windows key combinations (for example, CTRL+ESC and ALT+TAB) are directed according to the settings that your help desk has selected.

Note: By default, if the Desktop Viewer is maximized, ALT+TAB switches focus between windows inside the session. If the Desktop Viewer is displayed in a window, ALT+TAB switches focus between windows outside the session.
Hotkey sequences are key combinations designed by Citrix. For example, the CTRL+F1 sequence reproduces CTRL+ALT+DELETE, and SHIFT+F2 switches applications between full-screen and windowed mode. You can use hotkey sequences with virtual desktops in many, but not all, setups. For example, they work with your hosted applications.

Citrix Workspace Apple Mac

Disclaimer

Mac Citrix Workspace App For Windows

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.