Did you buy an app and run into trouble with the functionality? It doesn’t work as expected and you paid good money for it? Don’t worry, Apple allows you to get an iPhone app refund. This guide shows you how to get your money back with problematic purchases by requesting a refund via the problem reporting form for the iTunes App Store.

• How Do I Get A Refund On Mac Apps Download
• How Do I Get A Refund On Mac Apps Without
• How Do I Get A Refund On Mac Apps Online
• How Do I Get A Refund On Mac Apps Free

How to get an iPhone app refund

Can I get a refund? Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. I'm getting a refund but I don't have the same credit or debit card. Lastly, you might use the generic feedback page after you have tried to get a refund to document how you felt about the Mac App store, the purchase tools and the complaint resolution process. I have found that nice but plainly honest complaints work best there. If you purchased something from iTunes, the iOS App Store, iBooks Store, Apple TV App Store, or the Mac App Store and it doesn't work, didn't download, is buggy, or wasn't what you thought it was, you can get a full refund from Apple—you just have to know how to ask. Whatever the reason may be, if you bought an app, album, song, TV show, music video, movie, or book, and it's within 90 days.

All you need to get a refund for an app is already in your hand, or within your close vicinity, while reading this article. You will need your Apple ID (the one you used for logging into the App Store) and your password.

Plus a browser, either on your iPhone, iPad, Mac or PC. Visit the official problem reporting form Apple provides at https://reportaproblem.apple.com/ and enter your login data.

The following screen lists all of your recent purchases, including app pricing details at the time of purchase. Find the offending app and tap “Report a Problem”, pick the correct issue from the list or supply your own in the text field.

Valid reasons for an App Store refund

Of course you can’t just go along and try a bunch of apps, then spontaneously decide to return all of them. It just doesn’t work like that. In case you have a good reason, though, Apple will be more than happy to help you out.

Valid reasons for getting an iPhone app refund include non-working apps and broken functionality, unauthorized purchases by other people using your device, getting your iPhone stolen, crashing iPhone apps and games or accidental purchases and mixups.

Some apps are broken and won’t let you install them on your device, or you wanted to use an app and the App Store is too slow in providing a download opportunity. Or maybe you have a very specific issue. Don’t worry, Apple will hear you out!

Hint: By choosing one of the predefined reasons, you can avoid having to deal with Apple Support on an individual basis, but rather have your case dealt with automatically. Enter a brief problem description in the text field, then click or tap “Submit”.

What happens after I ask for an app refund at Apple?

After a few days of financial processing, you will receive a refund to the account you used for payment. Checking the list again should reflect the refunded state at this point. We can’t really accurately estimate just how long an individual refund will take, it depends on a number of factors such as the price, type of app and your means of payment.

Refunded apps should of course be uninstalled manually, as your usage rights are not retained. Usually, the refunded app will not be uninstalled automatically but remain on your device. We of course recommend removing it for ethical reasons. To check after deleting the app tap your App Store icon and got to your personal profile to check your list of purchased apps. Of course you can also hide your App Store purchase history with an easy trick. Learn more about clearing your App Store history here.

There are times when apps don’t work the way they should or the way they were advertised. There are also instances when you purchased the wrong app by accident, or one of the kids purchased the app without your permission. Sometimes, they are just plain broken, faulty or cannot be downloaded from the Purchased tab. It can be annoying and frustrating when these things happen, especially if you need or want the app. The good news is that you can ask for your money back. But how does an Apple App Store refund work? This article will explain how you can ask for an Apple App Store refund, what the process entails, and what rules govern this process.

Apps That Disappear From the Purchased Tab

All of the apps that you purchased or downloaded should still be accessible in the App Store in case you want to re-download them. You can see the apps you’ve bought in the Purchased tab of the App Store, so you don’t have to pay for them again if you want to download the apps once more. But what happens when the apps vanish from your App Store’s Purchased tab? EA fans made a huge uproar a few years ago when games like Dead Space and Need for Speed completely disappeared from the App Store. It wasn’t your regular game-got-dropped-off-the-store drama where games disappear from the App Store due to bugs or faulty updates.

In the previous version of App Store, developers can completely pull out their app from the store while making it still available for those who already bought it through the Purchased tab on their App Store. So even though the app is no longer available on the App Store, those who bought it before can still re-download the app. However, that’s no longer the way things work now. Today, when developers remove their app from the App Store, they are also removed from the Purchased tab. It means that you can no longer download your purchased app because it is completely gone from the App Store. If this happens, you can always apply for an App Store refund or an iTunes refund, depending on the Apple product you purchased.

Just an added tip – to make sure that the apps disappearing is not a computer glitch, run Tweakbit MacRepair to delete cache files, broken downloads and other types of trash files that might interfere with your apps’ performance.

Is It Possible to Get an App Store Refund?

How Do I Get A Refund On Mac Apps Download

Absolutely. You can ask to get your money back, and there’s a huge chance of your refund being successful, especially if you do it soon after making the purchase. Apple is willing to refund purchases as long as the reason is valid. However, if you’re from Europe, then you don’t even need to give a reason for your refund. European law requires Apple to issue refunds within 14 days of purchase without asking for a reason.

Those outside the UK and EU, and those who have had their apps for more than 14 days can still request for a refund, but the process is a bit more complicated. First, you need to provide a reason for the refund. Second, there is no obvious way to ask for an Apple App Store refund. You need to do your research. And lastly, your request will have to be reviewed by a team at Apple, and they may need to contact you for more information before making a decision. In the past, Apple has refunded accidental app purchases or apps bought by kids without their parent’s permission. However, the company only does this once per customer, so you have to use this chance sparingly.

How to Get an iTunes Refund

If you’ve purchased a movie or a song by accident, or the file you’ve downloaded is broken, you can request an iTunes refund to get your money back. To do this, follow these steps:

• Open iTunes on your computer. The first step is to open your iTunes app by clicking the icon on your PC’s desktop or your Mac’s Dock. Make sure you are logged in with your Apple ID. You can check this by looking at the upper-right corner of the iTunes window. If you don’t see you Apple ID or email, that means you are not logged in. Click Sign in and type in your Apple ID and password.

• Access your account info. Once you’re logged in with your Apple ID and password, click your name, and a drop-down menu will appear. Scroll down the drop-down menu and choose Account info. You will be asked to sign in again using your Apple ID to access your account information.

• Check Purchase History. In the Account info window, find Purchase History and click See all. You will find here all the movies, songs and other digital files you downloaded from Apple. Look for the purchase you want to get a refund for and click Report a problem.

• Enter more information. When you click Report a problem, you will be taken to Apple’s website where you need to provide more information regarding the issue. You will be asked to sign in and after you do, click Refund option and enter your reason for the refund request. Take note that UK and EU users don’t need to explain refunds within 14 days of purchase.

Get a Refund via Reportaproblem.apple.com

If you don’t want to use iTunes for whatever reason, you can ask a refund using your web browser.

• Go to Apple’s problem reports website. Open your browser and type in reportaproblem.apple.com. It is a page dedicated to reporting problems with App Store products within 90 days of purchase. You will be asked to log in with your Apple ID and password.

How Do I Get A Refund On Mac Apps Without

• Scroll down to the purchase you want to be refunded. You can navigate to the different Apple digital content by clicking the tabs at the top (Apps, Subscriptions, Movie, TV Programmes, Music, and Books) and find the purchase you want to request a refund. You can also check your purchase details by clicking the Receipts tab.

• Submit your refund request. Once you’ve found the app or movie or music you want to be refunded, click Report a Problem to the right of the item and select the reason for the refund. Then, type in as much information as needed to describe your issue or problem. Once everything’s filled out, click Submit.

Get a Refund using your iOS Device

How Do I Get A Refund On Mac Apps Online

The problem with Apple is that there is no direct link to get a refund for your purchases. It would be nice if there’s a refund button on the App Store next to your purchases, and process the refund application from there. If you’re stuck with your iPhone or iPad and with no access to a computer then requesting for a refund can be a bit more complicated. To ask for an Apple App Store refund using your iOS device, follow this procedure:

• Open your Mail app. Go to your email and find the invoice of the purchase you want to be refunded. You can search your mailbox for ‘Apple,’ and it will show you all emails from Apple or you can directly search for ‘Your receipt from Apple’ which is usually the subject of the invoice email. Your email will be filtered to show all Apple invoices by date, and you can sort these emails to find the purchase you are looking.
• Report a problem. Once you’ve found the invoice for the purchase you want to be refunded, tap Report a problem next to the app.
• Follow the instructions on Apple’s problem reports page. Once you tap the Report a problem button, you will be taken to the Report a Problem page on Safari where you need to select the reason for the refund and add a description of the problem you encountered.

The results of the refund process might take days or weeks, depending on the reason for your refund. However, you should hear from an Apple representative, within a few days, if they need more information to verify your reason for the request.

How Do I Get A Refund On Mac Apps Free